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Privacy Policy

Effective Date: August 1, 2025

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Introduction

At Major Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website (www.majorservices.info) or use our services, including pool care, lawn maintenance, outdoor lighting, Christmas and event lighting, and pergola installations. This policy applies to all users and visitors as of August 1, 2025. By using our site or services, you agree to the practices described here. If you have questions, please reach out to us.

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Information We Collect

We collect information to provide and improve our services. This includes:

  • Personal Details: When you fill out contact forms, request quotes, or sign up for services, we may collect your name, email address, phone number, and property address.

  • Usage Data: We may gather optional analytics such as your IP address, browser type, device information, and browsing behavior (e.g., pages visited and time spent) to understand how our site is used.

We only collect what is necessary and do not gather sensitive information like financial details unless needed for payments, which are handled securely through trusted providers.

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How We Use Your Information

We use your data responsibly to serve you better:

  • To respond to your inquiries, schedule services, or process requests.

  • To improve our website and services based on usage patterns.

  • To send marketing emails about promotions or updates, but you can opt out at any time via the unsubscribe link in emails or by contacting us.

We never use your information for purposes unrelated to our business without your consent.

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Sharing Your Information

We do not sell or rent your personal data to third parties. We may share information only in these limited cases:

  • With Service Providers: We work with trusted partners (e.g., payment processors or email services) who help us operate our business. They are bound by strict confidentiality agreements and can only use your data for the tasks we assign.

  • For Legal Reasons: If required by law, such as in response to a court order, subpoena, or government request, we may disclose information to comply.

  • Business Transfers: In the event of a sale, merger, acquisition, or other transfer of our business, your information, including email lists, may be transferred to the new owners as part of the company's assets. We will notify you of any such change and your options.

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Data Security

We take your data's security seriously and use reasonable measures to protect it:

  • Encryption for data in transit (e.g., SSL/TLS on our website).

  • Secure servers and firewalls to prevent unauthorized access.

  • Limited access to your information, only available to employees or contractors who need it for their roles.

While no system is completely foolproof, we regularly review and update our practices to address potential risks.

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Your Rights

You have control over your personal information. You can:

  • Access a copy of the data we hold about you.

  • Correct any inaccurate information.

  • Request deletion of your data (subject to legal requirements).

To exercise these rights, email us at info@majorservices.info with your request. We will respond within a reasonable timeframe, typically 30 days.

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Cookies and Tracking

Our website uses cookies (small text files stored on your device) to enhance functionality and analyze usage. For example:

  • Essential cookies help the site work properly (e.g., remembering your preferences).

  • Analytics cookies track site performance without identifying you personally.

You can disable cookies through your browser settings, but this may limit some features. We do not use third-party tracking for advertising.

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Compliance with Laws

We comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) for California residents and the General Data Protection Regulation (GDPR) for users in the European Union. If you are covered by these laws, you may have additional rights, such as opting out of data sales (which we don't do anyway). We stay up-to-date with best practices for small businesses like ours.

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Contact Us

If you have questions, concerns, or requests about this policy or your data, please contact us at:

We aim to respond promptly and resolve any issues.

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Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Your continued use of our site or services after changes means you accept the updated policy.

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Thank you for trusting Major Services with your information. We're here to make your outdoor spaces shine while keeping your privacy secure.

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